Shipping Policy

Last Updated: June 2026

At DevBhumi Jewel, we are committed to delivering your jewelry safely and efficiently. All orders are shipped through our trusted logistics partner, Delhivery, to ensure secure and reliable delivery across India.

Order Processing

• Orders are typically processed within 1-3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales, festive seasons, or high-demand periods, processing times may be slightly extended.

Shipping Partner

All orders are shipped through Delhivery, one of India's leading courier and logistics providers.

Once your order is dispatched, you will receive a tracking number via email, SMS, or WhatsApp (if applicable) to monitor your shipment in real time.

Delivery Timeline

Estimated delivery timelines:

• Metro Cities: 2-5 business days
• Tier 2 & Tier 3 Cities: 3-7 business days
• Remote Locations: 5-10 business days

Please note that delivery timelines are estimates and may vary depending on your location and courier service availability.

Shipping Charges

• Free Shipping on eligible orders as displayed on our website.
• Any applicable shipping charges will be clearly displayed during checkout before payment.

Order Tracking

After dispatch, customers can track their shipment using the Delhivery tracking number provided.

If you experience any issues tracking your order, please contact our support team for assistance.

Delivery Attempts

Delhivery may make multiple delivery attempts before returning a shipment.

Customers are requested to ensure:

• Accurate delivery address details are provided.
• A valid mobile number is available for delivery coordination.
• Someone is available to receive the package at the delivery location.

Delayed Deliveries

While we strive to ensure timely delivery, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Operational delays from courier partners
• Remote area delivery limitations

DevBhumi Jewel shall not be held responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

• Delivery may be delayed or unsuccessful.
• Additional shipping charges may apply for re-dispatch.
• Refunds may not be available for orders returned due to incorrect address information.

Damaged or Tampered Packages

If you receive a package that appears damaged, opened, or tampered with:

• Record a complete unboxing video before opening the package.
• Take clear photos of the package condition.
• Contact our support team within 24 hours of delivery.

Claims for damaged, missing, incorrect, or defective items must be supported by a complete unboxing video.

Lost Shipments

In the rare event that a shipment is lost during transit, we will coordinate with Delhivery to investigate the issue and provide an appropriate resolution.

Contact Us

For shipping-related questions, please contact:

DevBhumi Jewel
Email: support.devbhumijewel@gmail.com
Website: www.devbhumijewel.com

Thank you for choosing DevBhumi Jewel. We appreciate your trust and look forward to serving you.